Privacy Policy - House of Ora

Who we are

Last updated: April 2026

1. Introduction

Welcome to House Of Ora Ltd (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website: https://houseofora.co.uk.

2. Who We Are

House Of Ora Ltd is a limited company registered in England.

Registered address:
90 Brixton Hill
London
England
SW2 1QN

Contact email: info@houseofora.co.uk

If you have any questions about this Privacy Policy or how we handle your data, please contact us at the email address above.

3. What Data We Collect

We may collect and process the following types of personal data:

a) Newsletter Sign-Up

If you choose to sign up to our newsletter, we collect:

Your email address

b) Contact Form

If you contact us via our general contact form, we may collect:

Your name (if provided)
Your email address
Any information you include in your message

You will not be automatically subscribed to our newsletter when using this form.

c) Venue Booking Enquiries

If you contact us via a venue booking form, we may collect:

Your name
Email address
Phone number
Any additional information you provide

We use this information to respond to your enquiry.

d) Website Usage Data

We use Google Analytics to collect anonymised information such as:

Pages visited
Time spent on the website
Browser and device type

This helps us understand how visitors use our website and improve it.

4. How We Use Your Data

We use your personal data for the following purposes:

To send newsletters (only if you have opted in)
To respond to enquiries submitted via forms
To manage venue booking requests
To improve our website and services
To comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent – for sending newsletters
Legitimate interests – for responding to enquiries and improving our services
Legal obligation – where required by law

6. Email Marketing

We use HubSpot to manage and send our email newsletters.

If you sign up:

You will receive marketing emails from us
You can unsubscribe at any time by clicking the unsubscribe link in any email

We will not send you marketing emails unless you have explicitly opted in.

7. Data Storage

We store contact form submissions in our email inbox.

We take reasonable steps to ensure your data is secure and protected from unauthorised access.

8. Cookies

Our website uses cookies, including Google Analytics cookies, to improve user experience and analyse website traffic.

9. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties where necessary, such as:

Email marketing providers (e.g. HubSpot)
Website analytics providers (e.g. Google Analytics)

These providers process data on our behalf and are required to protect it.

10. Data Retention

We only retain your personal data for as long as necessary:

Newsletter data: until you unsubscribe
Enquiry data: for as long as needed to respond and manage communications
Analytics data: as per Google Analytics retention settings

11. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time (for marketing)

To exercise your rights, contact us at info@houseofora.co.uk.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact:

House Of Ora Ltd
Email: info@houseofora.co.uk